Privacy Policy – q666 Online Casino & Sports Betting

1. Introduction

q666 ("we", "us", "the Platform") operates the online gaming website accessible at q666.lat. This Privacy Policy describes how q666 collects, processes, stores, and protects personal data relating to registered users and visitors of the platform. This policy should be read alongside our Terms & Conditions and Responsible Gaming policy.

By registering an account on q666 or by continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood how your personal data is handled as described in this Privacy Policy. If you disagree with any part of this policy, you should discontinue use of q666 and request account closure.

2. Data Controller

q666 acts as the data controller in respect of personal data collected through the q666.lat platform. As data controller, q666 determines the purposes and means by which personal data is processed. For all data-related queries, corrections, or deletion requests, please contact q666 support via Live Chat or at the email address listed in Section 14 of this policy.

3. Data We Collect

q666 collects the following categories of personal data from users:

Category	Examples	When Collected
Identity Data	Full name, date of birth, CNIC number, gender	KYC verification
Contact Data	Pakistani mobile number, email address	Registration
Financial Data	JazzCash / Easypaisa account number, bank account details, transaction history	Deposit / withdrawal
Account Data	Username, password (hashed), account balance, betting history, game history	Ongoing platform use
Technical Data	IP address, device type, browser type, operating system, session timestamps	Each platform session
Communications Data	Live chat transcripts, support ticket content, email correspondence	Support interactions
Document Data	CNIC photo, proof of address, source-of-funds documents	KYC / compliance review

q666 does not collect sensitive personal data such as biometric data, health information, or political opinions. Where documents submitted for KYC contain information beyond what is necessary for identity verification, q666 processes only the relevant fields.

4. How We Use Your Data

q666 uses the personal data collected for the following purposes:

• Account management: To register your account, verify your identity, maintain your PKR wallet, and process your login sessions securely.
• Payment processing: To process deposits from and withdrawals to your JazzCash, Easypaisa, or bank accounts registered in your name.
• Compliance and fraud prevention: To meet our obligations under applicable anti-money laundering, know-your-customer, and responsible gaming requirements, and to detect and prevent fraudulent, abusive, or illegal activity on the platform.
• Platform operation and improvement: To maintain and improve the q666 platform, diagnose technical issues, monitor performance, and develop new features based on aggregated usage patterns.
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide account assistance.
• Responsible gaming: To monitor account activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion where requested.
• Communications: To send you account-related notifications, security alerts, and promotional communications where you have opted in to receive them. You may opt out of promotional communications at any time via your account settings.

5. Legal Basis for Processing

q666 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to fulfil our obligations under the Terms & Conditions agreed between q666 and you as a registered user — including account creation, payment processing, and gameplay.
• Legal obligation: Processing required for q666 to comply with applicable legal and regulatory requirements, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing carried out in pursuit of q666's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your specific consent, such as the receipt of promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

q666 does not sell, rent, or trade your personal data to third parties for commercial purposes. q666 may share your personal data with the following categories of recipients only where necessary and with appropriate safeguards in place:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Game providers: Third-party gaming studios that provide slot, live dealer, or other game content accessible through q666. These providers receive only the minimum data necessary to render the game and record the outcome — typically a pseudonymous player ID rather than your full identity.
• Technology providers: Cloud hosting, cybersecurity, and analytics providers operating under contractual data processing agreements that restrict the use of your data to the specified services.
• Regulatory and law enforcement authorities: Where q666 is required by applicable law, court order, or regulatory direction to disclose user data. q666 will notify you of such disclosure where legally permitted to do so.

All third parties with whom q666 shares personal data are contractually required to maintain appropriate technical and organisational security measures and to process the data only for the specified purpose.

7. Payment Data

q666 does not store complete payment account credentials on its own servers. Financial data provided for deposit and withdrawal purposes — including JazzCash wallet numbers, Easypaisa account details, and bank account information — is processed through the relevant payment service provider's secure infrastructure. q666 retains only the minimum transaction reference data necessary for account reconciliation, dispute resolution, and regulatory compliance.

CNIC information submitted during KYC is stored in encrypted form and accessed only by authorised compliance personnel on a need-to-know basis.

8. Cookies & Tracking Technologies

q666 uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and analyse aggregate usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function — including session management, login state, and security tokens. These cannot be disabled without preventing you from using q666.
• Functional cookies: Remember your preferences such as language settings, display options, and sports or game favourites to personalise your experience.
• Analytics cookies: Collect aggregate, anonymised data about how users navigate and interact with q666, used to identify performance issues and improve the platform. This data does not identify individual users.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the q666 platform.

9. Data Retention

q666 retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five years following account closure to meet standard financial record-keeping requirements.
• KYC and identity documents are retained for the duration of the account relationship and for the period required by applicable AML regulations following closure.
• Technical log data including session records and IP address logs are retained for up to 12 months for security and fraud investigation purposes.
• Support communications are retained for up to three years to allow resolution of delayed complaints or disputes.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an individual user.

10. Data Security

q666 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encryption at rest for sensitive stored data, access controls limiting data access to authorised personnel only, regular security assessments and penetration testing of platform infrastructure, and two-factor authentication options for user accounts to protect against unauthorised login.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your q666 account credentials and for notifying us immediately if you suspect unauthorised access to your account.

11. Your Rights

Subject to applicable law, you have the following rights in respect of personal data that q666 holds about you:

• Right of access: To request a copy of the personal data q666 holds about you.
• Right of rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data, subject to q666's legal retention obligations.
• Right to restriction: To request that q666 restrict its processing of your data in certain circumstances.
• Right to data portability: To request receipt of your personal data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, to withdraw that consent at any time.

To exercise any of these rights, please contact q666 support via Live Chat or at the email address in Section 14. We will respond to requests within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days with notification to you.

12. Children's Privacy

q666 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. Where we become aware that an account has been registered by a minor, we will close the account, delete the associated personal data to the extent legally permissible, and return any real-money balance to the deposit source where possible. If you believe a minor has registered on q666, please contact support immediately.

13. Changes to This Privacy Policy

q666 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via the mobile number or email address on record, or by a prominent notice on the platform, with reasonable advance notice where practicable. The "Last updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of q666 following publication of a revised policy constitutes your acceptance of the updated terms.

14. Contact

For all privacy-related queries, data subject requests, or concerns regarding q666's handling of your personal data, please contact us via:

• Live Chat — available 24/7 from any page on q666.lat
• Email: [email protected]

Please include your registered mobile number or username in your message to allow us to locate your account record promptly. All requests will be handled in accordance with the timeframes and procedures set out in this Privacy Policy.